Legal notice

Legal Notice

Effective Date: April 22, 2026
Version: 1.0

This Legal Notice governs the use of the Auto Craze website, store, products, services, and all related communication channels. By accessing our website, purchasing our products, or using any of our services, you acknowledge that you have read, understood, and agreed to the terms set out in this Legal Notice.

1. Business Information

Business Name: Auto Craze
Email: Autocraze7@gmail.com
Phone / WhatsApp: 03275712634

Auto Craze operates as an automotive products and accessories business and provides related products and customer services through its store and sales channels.

2. General Use

All users, visitors, and customers are expected to use our website, services, and communication channels lawfully, respectfully, and in good faith. Any misuse of our website, fraudulent activity, false orders, abuse of policies, or harmful conduct may result in refusal of service, cancellation of orders, or legal action where applicable.

3. Product Information

Auto Craze makes every reasonable effort to ensure that all product descriptions, pricing, availability, specifications, and images are accurate and up to date. However, errors, omissions, delays in updates, or minor differences in product appearance may occur.

We reserve the right to:

  • Correct any errors or inaccuracies
  • Update product information without prior notice
  • Change prices at any time
  • Discontinue products or services without prior notice
  • Refuse or cancel orders where necessary

4. Orders and Payments

All orders placed with Auto Craze are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases involving incorrect pricing, stock issues, suspected fraud, incomplete customer information, or payment verification concerns.

We may offer Cash on Delivery (COD) and Advance Payment options. Accepted payment channels may include banks, microfinance banks, EasyPaisa, JazzCash, and other valid payment methods made available at the time of purchase.

5. Intellectual Property

All content published by Auto Craze, including but not limited to text, logos, graphics, design elements, product listings, branding materials, images, and website content, is the property of Auto Craze or is used with permission where applicable.

No content may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission from Auto Craze.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Auto Craze shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from:

  • Use or inability to use our website or services
  • Delays in shipping or delivery
  • Product misuse or improper installation
  • Temporary unavailability of products or services
  • Errors in product descriptions, pricing, or website content
  • Third-party courier, payment, or technical service issues

Customers are responsible for ensuring that the products they purchase are suitable for their intended use.

7. Third-Party Services

Auto Craze may rely on third-party service providers, including courier companies, payment processors, banks, digital wallet services, and communication platforms. We are not responsible for losses, delays, or technical issues caused by third-party service providers beyond our reasonable control.

8. Returns, Refunds, and Shipping

Any return, refund, exchange, delivery, or shipping matter shall be governed by the relevant Auto Craze policies in effect at the time of purchase. Customers are encouraged to review our Return & Refund Policy, Shipping Policy, and any other applicable store policies before placing an order.

9. Prohibited Conduct

Users must not:

  • Place false, misleading, or fraudulent orders
  • Provide inaccurate contact or delivery information
  • Misuse the website or communication channels
  • Attempt to interfere with the store’s operations or security
  • Copy or exploit store content without authorization
  • Use Auto Craze branding in any unauthorized manner

Any such activity may result in cancellation of orders, restriction of access, or legal action where appropriate.

10. Privacy and Communication

By contacting Auto Craze or placing an order, you agree that we may communicate with you regarding your order, payment, delivery, support request, or policy-related matters through email, phone, or WhatsApp using the contact details you provide.

11. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising in connection with the use of our website, products, or services shall be subject to the jurisdiction of the competent courts of Rawalpindi / Islamabad, unless otherwise required by applicable law.

12. Changes to This Legal Notice

Auto Craze reserves the right to update, modify, or replace this Legal Notice at any time without prior notice. Any changes will become effective immediately upon publication. Customers are encouraged to review this page periodically to stay informed of any updates.

13. Contact Information

If you have any questions regarding this Legal Notice, please contact us:

Auto Craze
Email: Autocraze7@gmail.com
Phone / WhatsApp: 03275712634